Staffing & Operations

The Last Mile Logo

Our External Management solutions offer the complete oversight of pedestrians, traffic and transport in Zone Ex.


​We supply, brief and manage staff to an exceptional standard, including:

  • Project management - external managers, traffic and transport managers, control room operatives, supervisors.
  • Traffic management - CSAS accredited traffic officers, traffic management operatives, traffic stewards, banksmen.
  • Pedestrian management - SIA accredited security (via our security partners), crowd safety stewards.

Pedestrian Management

We offer complete management of pedestrians in Zone Ex, including:

  • Providing directions and information to event attendees.
  • Managing crowds at transport hubs, road crossings and along footways.
  • Controlling queue capacity and flow rates at entry points.

Traffic Management

We design, install, maintain and remove traffic management schemes, including:

  • Road and lane closures.
  • Temporary signals and pedestrian crossings.
  • Diversions and directional road signage.

Transport Management

We work with existing and supplementary transport networks to service events, including:

  • Providing control room operatives to work in transport hub control rooms.
  • Shuttle bus operations.
  • Taxi pick up and drop off locations.


We offer a range of supporting services to complete the external management domain, including:

  • Providing traffic management equipment such as road signage, cones, barriers and temporary signals.
  • Positioning and managing infrastructure such as crowd control barriers, bins, toilets and pedestrian signage.
  • Surveying pedestrian and vehicle movements to review performance and inform improvements.

We work with...



Local Authorities

We are always looking for new people to join our on-site teams, and we are currently taking applications for the following roles:

  • Managers
  • Supervisors
  • Traffic Operatives
  • Traffic Stewards
  • Stewards

In order to register to work with us, please complete a profile on our staff management portal (linked above) and a member of our team will be in touch. Alternatively, for more information email


"We’ve worked with The Last Mile across a number of our more complex shows for the past three years. They are a valued consultant and it is always reassuring to know they’re on site."
- Yasmin Galletti Di Cadilhac, Head of Production THE FAIR
"Having worked with The Last Mile first hand over the past few years I have found them to be extremely professional, supportive, knowledgeable, trustworthy and most importantly reliable."
- Paul Wilkins, Street Works Manager LONDON BOROUGH OF ENFIELD
"We have worked with The Last Mile for a number of years, and they do a fantastic job working across our planning, strategy and on the ground operations across the portfolio."
- Sam Spencer, Head of Operations BROADWICK VENUES


Staffing Matters

May 11, 2024
As a major segment of our business that we are especially proud of, staffing really does matter at The Last Mile.

Case Study : Enfield

May 11, 2024
How we have supported Enfield through an extensive schedule of street works, and a global pandemic.

External Management

May 11, 2024
Our new offering that covers all aspects of traffic, transport and pedestrian management in zone ex.