We are The Last Mile and we deliver Consultancy and External Management solutions for events and venues.

Site feasibility

We specialise in activating new spaces. Our feasibility assessments analyse the available access routes and transport options to help inform event capacities and formats. We have done this for a number of high profile sites in both metropolitan and rural areas, with the resulting management systems forming the template for event delivery.

Planning & Strategy

We take a combined approach to planning traffic, transport and pedestrian management systems. We start by surveying the location, with a focus on the capacity of available transport networks. From our findings we are able to model crowd and vehicle movements, forecast modal shares and dispersal times, and propose a comms strategy for stakeholders. Our planning documents are clear but thorough, and developed in consultation with key stakeholders.

Stakeholder ENGAGEMENT

We prioritise working closely with local authorities, agencies and other key stakeholders. Our approach is built around early consultation and open communication throughout the planning process to ensure that plans are clearly presented and that the needs of all stakeholders are met. We are well-positioned to lead on these communications on behalf of our clients, engaging with local authorities, transport partners, local residents and businesses.

licenSing & Planning applications

We work with event organisers and venues to support licence and planning applications. We have helped facilitate first use applications for some of the most challenging sites in the UK; developing comprehensive plans in line with policy guidance and formally presenting to local authorities and licencing committees.

Traffic management schemes

We design and deliver robust traffic management schemes. These services range from producing traffic management plans (from complex multi-phase schemes to single designs), drafting CAD drawings and signage plans, traffic order applications, through to auditing and monitoring existing schemes on behalf of local authorities.

Our External Management solutions offer the complete oversight of pedestrians, traffic and transport in Zone Ex.


​We supply, brief and manage staff to an exceptional standard, including:

  • Project management - external managers, traffic and transport managers, control room operatives, supervisors.
  • Traffic management - CSAS accredited traffic officers, traffic management operatives, traffic stewards, banksmen.
  • Pedestrian management - SIA accredited security (via our security partners), crowd safety stewards.

Pedestrian Management

We offer complete management of pedestrians in Zone Ex, including:

  • Providing directions and information to event attendees.
  • Managing crowds at transport hubs, road crossings and along footways.
  • Controlling queue capacity and flow rates at entry points.

Traffic Management

We design, install, maintain and remove traffic management schemes, including:

  • Road and lane closures.
  • Temporary signals and pedestrian crossings.
  • Diversions and directional road signage.

Transport Management

We work with existing and supplementary transport networks to service events, including:

  • Providing control room operatives to work in transport hub control rooms.
  • Shuttle bus operations.
  • Taxi pick up and drop off locations.


We offer a range of supporting services to complete the external management domain, including:

  • Providing traffic management equipment such as road signage, cones, barriers and temporary signals.
  • Positioning and managing infrastructure such as crowd control barriers, bins, toilets and pedestrian signage.
  • Surveying pedestrian and vehicle movements to review performance and inform improvements.

We work with...



Local Authorities

Working for The Last Mile


We are always looking for new people to join our on-site teams, and we are currently taking applications for the following roles:

  • Managers
  • Supervisors
  • Traffic Operatives
  • Traffic Stewards
  • Stewards

In order to register to work with us, please complete a profile on our staff management portal (linked above) and a member of our team will be in touch. Alternatively, for more information email


"We’ve worked with The Last Mile across a number of our more complex shows for the past three years. They are a valued consultant and it is always reassuring to know they’re on site."
- Yasmin Galletti Di Cadilhac, Head of Production THE FAIR
"Having worked with The Last Mile first hand over the past few years I have found them to be extremely professional, supportive, knowledgeable, trustworthy and most importantly reliable."
- Paul Wilkins, Street Works Manager LONDON BOROUGH OF ENFIELD
"We have worked with The Last Mile for a number of years, and they do a fantastic job working across our planning, strategy and on the ground operations across the portfolio."
- Sam Spencer, Head of Operations BROADWICK VENUES


Staffing Matters

November 26, 2020
As a major segment of our business that we are especially proud of, staffing really does matter at The Last Mile.

Case Study : Enfield

October 29, 2020
How we have supported Enfield through an extensive schedule of street works, and a global pandemic.

External Management

October 29, 2020
Our new offering that covers all aspects of traffic, transport and pedestrian management in zone ex.